I called Comfort Masters in the middle of crazy freezing cold and snow. I interacted with Tricia and she stood out as someone kind and efficient. She sent someone to our place. He was friendly and knowledgable and addressed our issue. Before he came our heater was working pretty much non-stop and we were still cold. As I write this our house is toasty and warm. I might have to turn the heater down. Its doing really well.
Professionalism, Quality,Responsiveness, Value
Even in these hard days, Comfort Masters responded the same day our heating system trouble, they sent us Matt who worked as a professional also he was courteous and he answer all our concern about the heat system and he fixed the problem with reazonable price, we highly recommed to anyone
Absolutely great service-professional, great response time even with snow storm, thorough, competent, answered all my questions, and reasonably priced.
Geno was terrific to work with during the repair of our HVAC system. Very responsive, clear explanation of work to be done, fixed first time. Great experience all around.
Geno was very thorough! He possessed the knowledge and expertise to find the issue AND solution to our heating problem after Snowmegedan 2021! Thanks Geno!
Very thorough and informative service
I really appreciate the time he took to answer all my questions about heating and air conditioning. He gave me some good suggestions and prepared us for what the future looks like with system maintenance and even replacement.
The best team
From the get go this team was amazing. We called in to Tricia at the front desk and she got us an appointment as soon as they had an opening. Mathew came out and he was the nicest man ever! He talked to me and explained everything to me so I knew what was going on. He gave me plenty of option and knowledge so I could choose what to do and then he got me all set.
Needed a quote
I called Comfort Masters to come look at my AC unit. It was easy to set up an appointment. My unit is old and Matt Bannister looked it over. Cleaned it up and gave me a quote. Thank you for the quote. 🙂
Wonderful service and person
Matt was very helpful and thorough when he went over what the issue was with my HVAC. He is also a wonderful individual and nice. Great!
Comfort masters -Don
Great service. Don was very helpful in his explanation of what our options were and the prices were great. The team lead by Pete sent out to install were professional and kept me up on what they were doing through the install process. The HVAC units installed look great. I have two units. The new one looks like a new car and the original looks like an old beater car. Hopefully I’ll get a few more years out of that old beater but when it comes time I’ll call Mr Don.
Very thorough and up front
Matt did a great job working on my ac/heating system. Have options for repair. He was very thorough and honest with his findings! Glad to be working with him!
Matt was very helpful, polite and respectful. He was patient with all my questions.