As we continue to monitor the fluid situation of COVID-19, Comfort Masters wants to reassure its clients that we are continuing to operate at full capacity. As classified by the “Essential Critical Infrastructure Workers” directive issued by the U.S. Department of Homeland Security on March 19th, 2020, Comfort Masters is working hard to ensure the safety of our clients, community, and staff.
HVAC continues to be an essential part of both homes and businesses, including nursing homes and grocery stores. Good air quality and comfortable temperatures within the home or business ensures the safety and productivity of individuals working hard to fight this virus. Whether that is an essential worker at a business or a responsible family practicing social distancing for the betterment of our community.
We are doing all we can to ensure that we continue to deliver a great experience while abiding by the new safety regulations for the health of our employees and our clientele. We are strictly following containment and sanitization guidelines as set by the World Health Organization, the United States Center for Disease Control and Prevention, and from federal and state governments. Our team is also taking additional measures to ensure that our technicians and clients are safe. This includes ensuring that all our employees’ homes and trucks are equipped with air cleaners that kill any germs or contamination that may be in the trucks or within our employees’ homes. All employees are also wearing certified N-95 masks, protective gloves and eyewear, and thoroughly cleaning and sanitizing any work areas. Don Savage, a new customer, experienced first hand the precautions our technicians are taking to prevent the spread of this virus.
“Bobby came promptly, with mask & gloves (our new realities are still jarring). After a quick assessment and discussion, he efficiently installed two Halo air purifiers. With an elbow bump, he was on to his next customer. It is hard to get personalized service, especially in today’s stressful times, but Bobby is very thoughtful in his approach to both his and your safety.”
We understand that in these times, there is a lot of fear and uncertainty. If you are in need of HVAC repairs, maintenance, or a new installation, please do not hesitate to contact our office. We are willing to answer any questions! You can reach us by calling our office or by visiting us online at https://comfortmastersdfw.com/.