Local Reviews
Powered by Link Right LocalGreat service!
Margaret - Fort Worth, TX
Kevin explained everything he was doing. He reviewed again before he left. He was courteous and respectful. I will continue doing business because of Keven!
Adrian
Adrian - Fort Worth, TX
Great professional work, timelines on arrival, explanation of the issue and solution, and just great overall service provided.
Bobby offered great service, very personable. Great price too.
LB - Fort Worth, TX
Bobby explained everything in great detail and made sure my HVAC is in great working order.
Great service.Explained details of everything.Very helpful.
Margaret - Fort Worth, TX
Good,very helpful!
Helpful
Jann - Fort Worth, TX
Bobby was great and helped us resolve our questions. Prior to Bobby coming out to our house, we had had another vendor come to service our HVAC heat pump. FYI: There was nothing wrong with our units, we just wanted to have a winter" tune-up" on the units. After the "maintenance" on our units, the technician recommended we get a $1400 switch to ensure that our units work properly - of course we declined. But the next day after their technician left, all of a sudden our aux heat light started coming on and staying on with the outside temp 65 degrees. So we called the original provider to tell them about this, and they stated that there may be a further $199 charge if they were to come out again. Naturally, we were suspicious that the vendor had done something to our units to ensure getting new business. We declined a further qppointment with the vendor and called Comfort Masters for a second opinion. Fortunately, for us, the original vendor's technician had not harmed our units - ( Note: we found numerous online complaints about this vendor regarding this issue of overcharging on parts and creating situations where extra repairs were necessary. Because we felt that Bobby from Comfort explained the issue about the aux heat light coming on well and because he was not trying to sell us a part we did not need, we chose to sign up with the maintenance program Comfort has available to maintain our units.
Great service
Linda - Fort Worth, TX
Bobby was really friendly and very helpful in understanding the heating units in the house. He was very approachable and I felt very comfortable with him. I hope that he can be the guy that comes out every time we need AC/heating service.
System toun up
Jay - Fort Worth, TX
Good and knowledgeable.
Professional all the way
Debbie - Fort Worth, TX
This install went really well. Bobby A. was the best help with my elderly father! He took the time to explain each step of the process. Great company!
Great work!
Caleb - Arlington, TX
Got maintenance service done today. Dalton was professional, polite and very thorough. Performed the most detailed check up of any company Ive ever used. His explanation was detailed and simple to understand.
Great service
Richard - Fort Worth, TX
He knew what to do and he did it
Excellent service
Mike - Fort Worth, TX
These guys rock! I would not use anyone else. Bobby did a very thorough inspection and went over the details with me at the end. I have used these guys for a few years now and I am never disappointed.
Excellent service
Axam - Fort Worth, TX
Bobby came and did an inspection on my AC unit. Very honest and sincere with excellent customer service.
Great customer service, quality of work above average
David - Fort Worth, TX
Satisfied with the work that was done
Awesome service
Joanne - Colleyville, TX
Have loved Comfort Masters since we started using them several years ago. All so nice and thorough checking everything out and servicing our equipment. Bobby did an awesome job today
Great service
Rhonda - Fort Worth, TX
Bobby A.
Came out due to air feels cold when ever the heater is on, upon arrival found that thermostat on clients 17yr old gas furnace thought the system was a heat pump even though settings were on gas heat. Replaced thermostat with Trane 824 thermostat, set thermostat up, tested operation of system, connected thermostat to internet, and then registered thermostat with Nexia. System is operating per manufacturer spec. Also spoke with client about our maintenance membership programs, client has decided to go with the silver maintenance membership.
Bobby A.
Came out because when client had heat on she smelt a burning smell and then it would not come back on, upon arrival found that blower motor had seized up and the capacitor had started leaking, replaced both, and then found that the control board was not responding, replaced control board with client approval, tested operation of system, system is operating per manufacturer spec.
Bobby A.
Came out because heat pump system had blank thermostat, upon arrival found high voltage to unit and a blown fuse on low voltage, provided further diagnostic by running down short all the way back to contactor at electric heat strips. Replaced warranty contactor and then tested operation of system and then found that I needed to reprogram thermostat for heat pump system. Reprogrammed Trane 624 thermostat for heat pump system, system is operating per manufacturer spec at this time, please see inspection sheet for details. Spoke with client about maintenance membership programs, client has declined at this time.
Bobby A.
Came out for a no heat call on home client is moving into today, upon arrival found that the gas line shut off valve was in the off position, turned it to the on position than reset high voltage, system came directly on and began heating. Tested operation by checking motors, capacitor, wiring, electrical connections, heat exchanger, igniter, flame sensor, flame, pressure switch, etc, etc.. system is now operating per manufacturer spec at this time.
Bobby A.
Came out for a no heat call on down stairs system, there will be no diagnostic charge on this trip due to we were just out at the beginning of February, upon arrival found system in a hard lock out, checked roll outs, high limits, flame sensor, igniter, pressure switch, inducer draft motor electrical connections, etc., etc.. went ahead and cleaned flame sensor, then reset high voltage, and turn system on. System came on directly and started heating allowed system to run for at least 30 minutes, and found that it was not giving any alert codes. Turned system off at thermostat and then back on and system is operating per manufacturer spec at this time.
Bobby A.
Came out to perform one time heat maintenance as well as go ahead and perform inspection on system to make sure it is up to local codes and ready for selling home. Upon arrival performed heat maintenance on clients 1yr old system by checking motors, capacitors, amperages, voltages, temperature rise, electrical heat strips, heat pump heat, filter, wiring, electrical connections, zoning system operation, etc., etc.. perform inspection by checking disconnect, whip, low voltage wiring, insulation on line set, duct work seal, etc., etc.. system is operating per manufacturer spec and exceeds local codes.
Bobby A.
Came out for a no heat call on clients downstairs system, upon arrival turned on unit to watch sequence of operation and found that everything is coming on when it is suppose to come on except for the first time which then the blower motor didn’t come on, opened up cabinet to check blower motor bearing, capacitor, and blower wheel, and all of them looked okay. Turned back on the system and everything came on and system began heating, allowed system to run for 45 min and it never got hot and turned off. Went ahead and went over check list and all amperages, voltages , spark igniter, flame sensor, temperature rise all look good. 20x25x1 filter looks good. Performed carbon monoxide test throughout space and came back good. Turned off system and restarted and system came on directly and began heating. I do recommend replacing blower motor,
Bobby A.
Came out to perform maintenance after another company due to client felt misled, upon arrival performed heat maintenance on clients heat pump unit, performed maintenance by checking motors, electrical connections, voltages, amperages, capacitors, contactor, temperature rise, etc, etc.. system is operating per manufacturer spec at this time. Educated client on our maintenance programs and client has decided to go with silver.
Bobby A.
Came out to perform heat maintenance on clients to carrier furnaces, upon arrival perform heat maintenance by checking motors, capacitors, electrical connections, voltages, amperages, igniters, flame sensors, flame temperature rises, etc. etc..replaced client provided filters, found that bedrooms unit capacitor was reading 3.9 of 5 mfd , which is below 10% and needed to be replaced, replaced it with client approval.
Bobby A.
Came out to perform maintenance on clients 1 yr Trane furnace, performed maintenance by checking motors, electrical connections, amperages, voltages, capacitor, igniter, flame sensor, flame, temperature rise, etc. etc.. replaced client provided 16x25x4 filter. System is operating per manufacturer spec and looks great.
Bobby A.
Came out to perform heat maintenance on clients 2 16yr old Carrier furnaces, perform maintenance by checking motors, capacitors, amperages, voltages, flame sensors, igniters, filters, performed carbon monoxide test throughout home, etc. etc.. systems are operating per manufacturer specs at this time. Client did express concern with the air balance of the downstairs system, was able to find the root cause of issue and did present client with option of repair.
Bobby A.
Came out to perform Quality check and first time heat maintenance for clients brand new 16seer 2 stage heat pump unit with variable speed blower motor and 20 kw heat kit, upon arrival went thru setup of system and thermostat and then checked install for cleanliness and all in all correctness of install. System looks great! Then went through first heat maintenance by checking motors, electrical connections, capacitors, amperages, voltages, etc. etc. system is great working order.
Dalton R.
Came out to perform heat maintenance on a 2 year old Trane furnace system and on a 20+ yr Goodman furnace system. Performed necessary amperage draws on both inducer and blower motors. Checked for any gas leaks and made sure flue was venting properly. Checked all electrical connections to make sure the were safe and secure. Performed a carbon monoxide test which was a negative reading for any carbon monoxide. I also checked and changed both 20x36x1 air filters on both systems. I also cleaned both furnaces of any dust and debris and cleaned the platform off as well. Checked sequence of operation on both systems to make sure the were operating properly. System is operating per manufacturer specs. Also the outdoor condenser coil washed out dirt causing it to be uneven which I had dug out and placed bricks at both corners to return to level. I advised customer customer that Goodman furnace was quite old and was possibly going to start causing problems, he advised me to get a price on a new
Dalton R.
Came out to perform heat maintenance on a 2 year old Trane furnace system and on a 20+ yr Goodman furnace system. Performed necessary amperage draws on both inducer and blower motors. Checked for any gas leaks and made sure flue was venting properly. Checked all electrical connections to make sure the were safe and secure. Performed a carbon monoxide test which was a negative reading for any carbon monoxide. I also checked and changed both 20x36x1 air filters on both systems. I also cleaned both furnaces of any dust and debris and cleaned the platform off as well. Checked sequence of operation on both systems to make sure the were operating properly. System is operating per manufacturer specs. Also the outdoor condenser coil washed out dirt causing it to be uneven which I had dug out and placed bricks at both corners to return to level. I advised customer customer that Goodman furnace was quite old and was possibly going to start causing problems, he advised me to get a price on a new
Bobby A.
Came out on warranty thermostat would not get past rebooting screen, replaced thermostat under warranty, set up thermostat and connected it to clients my nexia app. Also when taking off thermostat noticed that the sheet rock was not holding the anchors very well at all, so I repositioned thermostat and rehung it with 3” screws that reached the wood behind it. Thermostat is very secure now. Tested operation, system is operating per manufacturer spec at this time.
Bobby A.
Came out to perform heat maintenance on clients 9 yr old system, upon arrival perform maintenance by checking motors, wiring, electrical connections, voltages, amperages, capacitor, temperature splits, replaced client provided 20x25x4, washed out outdoor unit with water hose, checked duct work, insulation in. The attic, etc.etc. System is operating per manufacturer spec at this time.
Bobby A.
Came out for prepaid heat maintenance on clients less than 1yr old Trane communicating XV20 heat pump system, perform maintenance by putting system in to heat pump test mode and then checking amperages, voltages, temperature rise and temperature split, replaced client provided 20x25x4 filter, washed out outdoor unit with water hose, check surge protectors, and clients Reme halo air purification system etc. etc.. system is operating well within manufacturer spec.
Bobby A.
Came out for prepaid heat maintenance on clients less than 1yr old Trane communicating XV20 heat pump system, perform maintenance by putting system in to heat pump test mode and then checking amperages, voltages, temperature rise and temperature split, replaced client provided 20x25x4 filter, washed out outdoor unit with water hose, check surge protectors, and clients Reme halo air purification system etc. etc.. system is operating well within manufacturer spec.
Bobby A.
Came out for a condensate leaking thru grille, upon arrival checked primary drain line and found a spot in the line where either a squirrel or mice has chewed thru pvc. (Pic in history) performed drain line repair, tested drain line with 1 gallon of water in about 5 seconds, then went down primary drain line and checked again and felt no wet spots all the way down to the wall. Primary drain line is operating like its suppose to at this time.
Bobby A.
Came out to perform an inspection on clients 14yr old Carrier heat pump system due to client is getting ready to put home not market, performed inspection by checking system operation, safety protocols, cleanliness, duct work, etc. etc.. found that in the heat pump mode that the ambient temperature at 70°, and suction line temperature at 172° leaving the temperature difference at 102°, anything from 90 to 120° indicates that the charge on system is good. In the air-conditioning mode found out the return air temperature was 69° ambient supply air temperature was 51° moving the Delta T at 18°, Sub cooling is at 4°. All amperages looks good and within spec, duct work looks great, lines set insulation looks good, disconnect and whip looks good, low-voltage wiring looks good, all capacitors are within range of manufacturer spec. You can find serial numbers for unit on written report. All in all for a 14 year old system this system looks really good.
Bobby A.
Came out to perform heat maintenances on clients 2-10yr old Lennox furnaces, performed maintenances by checking motors, capacitors, amperages, voltages, electrical connections, igniter, flame sensor, heat exchange, temperature rise, filters, CO test throughout home, etc., etc.. systems are operating per manufacturer spec at this time.
Bobby A.
Came out to perform maintenance on clients 5yr old Trane heat pump system. Performed maintenance by checking motors, wiring, electrical connections, temperature rise, amperages, voltages, etc., etc.. system is operating per manufacturer spec. Also connected clients Trane 824 WiFi thermostat to internet and registered it with nexia so that client could operate her thermostat with her phone.
Bobby A.
Came out for a no heat call. Upon arrival found that the heat was not running due to blower motor would not run because 7.5mfd capacitor was swollen and reading 0. Replaced capacitor, turn on blower blower came on and began running. Went thru checklist and found that everything looks great other than flame sensor had some build up on it, went ahead and cleaned it, turned on system in the heat mode and ran system checked inducer draft motor, amperages, voltages, electrical connections, etc. etc. system is operating per manufacturer spec at this time. Also perform carbon monoxide test throughout home and read 0ppm.
Bobby A.
Came out to perform heat maintenance on clients less than 1yr old Trane furnace, upon arrival performed maintenance by checking thermostat, motors, electrical connections, wiring, amperages, voltages, heat rise, flame, flame sensor, igniter, etc., replaced 20x25x4 filter. Check clients Clear Sky ion generating air sanitization. System is operating per manufacturer spec.
Bobby A.
Came out to perform heat maintenance on clients 2-3yr old Trane heat pump system, performed maintenance by checking motors, wiring, electrical connections, amperages, voltages, temperature rise, replaced client provided filter, etc., etc.. Also adjusted a couple of dampers closed a little to try and force more air into the boys bedrooms. With the way the house is it may be a great idea to add zoning system for better air balancing on demand. System is operating per manufacturer operating specs.
Bobby A.
Came out to perform prepaid heat maintenance on clients 7yr old straight strip heat Trane system, upon arrival performed maintenance by checking amperages, voltages, electrical connections, temperature rise, capacitor, cabinet cleanliness etc. etc.. replace client provided 20x24x1 filter. System is operating per manufacturer spec. However I did notice that client did not have air sanitization in home, educated client on the different air sanitization equipment we have for air-conditioning system. Client decided she would rather have the Reme halo. Installed Reme halo and filled out warranty registration card and gave it to client.
Bobby A.
Came out to perform heat maintenance on client 2 Trane furnaces, upon arrival performed heat maintenance by checking motors, wiring, electrical connections, voltages, amperages, check ductwork for leaks, capacitors, temperature rises, etc., etc.. found that systems are operating well, but the downstairs system has a lot of air leakage at start collars. Client was close so I brought him in and showed him. Also noticed that client does not have any air sanitization, informed clients on products that we offer on air sanitization. Sealed up duct work at plenum, added Reme halo to supply side plenum, filled out warranty registration card for client.
Bobby A.
Came out to perform prepaid heat maintenance on clients2 almost 4 yr old heat pump systems, performed maintenances by checking motors, capacitors, contactors, amperages, voltages, temperature rise, heat strip and heat pump heat, etc., etc.. systems are operating per manufacturer spec. Have noticed that systems do not have water safety switches or air sanitation and have let client know about these.
Bobby A.
Came out for no heat on clients heat pump system, upon arrival found no low voltage to thermostat, after further investigation found that transformer was receiving 240v but was not sending 24v out, replaced transformer and system now had 24v, however when I put it in the heat pump mode found that voltage from red to common went from 24v to 11v, traces short all the way to outdoor unit contactor, replaced contactor system came and began heating. Client asked if I would go ahead and perform a one time maintenance on system to check all the components, so then I performed maintenance by checking motors, capacitors, amperages, voltages, heat rise, strip heat and heat pump heat, washed out the outdoor unit, system is now operating per manufacturer spec.
Dalton R.
Came out to perform heat maintenance on Bryant 14 year old gas furnace system. Took amp draw readings on both blower motor and inducer draft motor. Checked all electrical connections, cleaned system of any dust and debris. Took temperature rise, as well as checked if any carbon monoxide was present and non was detected. Checked capacitor readings and changed 14x20x1 air filter that customer provided. Sequence of operation was correct and checked and cleaned flame sensor. System is operating per manufacturer specs.
