Local Reviews
Powered by Link Right LocalAwesome tech.
Vito - Burleson, TX
Polite and helpful service.
Mike - Weatherford, TX
He did a good job and showed us how to sign up for regular service checks.
As always Great Service!!!
Conny - Fort Worth, TX
Rubin was Great. Trisha is always so kind and helpful, Penny also.
Response from Comfort Masters Heating & Air Conditioning:
All of us here at Comfort Masters thank you for your great review. You were a pleasure to work with at every level. If you need anything else, we are here for you. Thank you for being the best part of Comfort Masters!
Service call on a/c
Barbara - Fort Worth, TX
Technician arrived on time. After examining my system he made sure I understood what had caused the problem and the remedies.
Response from Comfort Masters Heating & Air Conditioning:
We are so glad to hear you were taken care of. We strive to give the best customer service and taking care of you is our number one priority. We are always here if you need anything. Thank you for your 5-star review!
Awesome service.
Mat - Fort Worth, TX
I bought my HVAC system from Comfort Masters & also use them for my service provider. In all of my dealings with Stephen & his staff, they have been professional, competent, & courteous.
Response from Comfort Masters Heating & Air Conditioning:
Hi Mat! Thank you so much for your great review. We are always happy to provide you the best service and we are grateful for the opportunity to earn your business!
Follow-Up
Rocquicha - Arlington, TX
Another great experience. Ruben was punctual and once again explained in detail what he was checking and the importance. Truly value the customer service that I have received with the Comfort Masters Team.
Response from Comfort Masters Heating & Air Conditioning:
We are so glad to hear you had a great experience. Thank you for your review and the opportunity to earn your business.
Great Service
Lisa - Fort Worth, TX
Did an awesome job on diagnosing and fixing problem after new a/c install.
Response from Comfort Masters Heating & Air Conditioning:
Thank you for your review. We are pleased to hear Ruben took good care of you!
Quality Products from People You Can Trust
Joe B. - Fort Worth, TX
Stephen Moore and his team from Comfort Masters reflect his leadership. They have installed new HVAC systems for us in two homes now. In each case, they exhibited thorough professionalism and integrity, and their work is meticulously excellent. Our new home is smaller, but the project more difficult - a complete removal and replacement of the old system and ducting in a tight, super-heated attic with other renovation going on around them. After two 16-hour days, the CM crew delivered a phenomenal new system. At the end of each long day they cleaned so thoroughly, they even swept up dust and debris left by other contractors. Could not be happier that years ago a friend introduced us to Comfort Masters!
Response from Comfort Masters Heating & Air Conditioning:
We are so thankful for your continued business and your awesome review! Thank you for being the best part of Comfort Masters
Very insightful and helpful!
Chance - Fort Worth, TX
Response from Comfort Masters Heating & Air Conditioning:
Thank you so much for the 5-star review and the opportunity to earn your business.
Richard Gordon
Richard - Fort Worth, TX
Service was exceptional, our older home build in 1940's had a complicated ducting system. The guys came in and gave us several options. In the end we have a reliable and very efficient system installed, by quality professionals who took pride in thier work. The attention to detail was meticulous and the clean up at the end of the job was properly done.If you have an older home with a complcated ducting and install space issue, Comfort Masters are your answer to the problem.V/R. Richard G.
Response from Comfort Masters Heating & Air Conditioning:
We are so glad you had a great experience and we appreciate the opportunity to earn your business. Thank you for your great review!
Quick, Great Service!
Marcos - Kennedale, TX
My AC went out on Saturday afternoon, and Matt was able to come out, and have Ruben diagnose the issue that same evening. He was able to give me a reasonably priced quote on a new unit and almost more importantly be able to set up an installation time by Monday! Jimmy came first thing Monday and before noon he had the new unit running and cooling my house!
Response from Comfort Masters Heating & Air Conditioning:
We are grateful for your awesome review and we appreciate the opportunity to earn your business!
Great service
Sunshine - Fort Worth, TX
Response from Comfort Masters Heating & Air Conditioning:
We are pleased to hear you had great service! Thank for trusting us with all your Heating and AC needs!
Stephen did a great job. He was very polite & helpful.
Lana - Arlington, TX
It was excellent!
Excellence
R Brown - Arlington, TX
I am a recent homeowner that found themselves in need of a new AC System. Received the info for Comfort Masters from my neighbor. Made the call and had the pleasure of speaking with both Ruben and Matt. They both took the time to educate me on the products and services that would best fit my needs. I then had the privilege to speak with with Tricia who set up the day and time for Josue and Jonathan to come and install. They did and absolutely amazing job. Was I excited to drop the amount of funding into this project, no; but I do know this is an investment. I write all this to praise this company for its staff and their commitment to be sure that I was comfortable and happy.
Easy and fast AC service
Kirk - Aledo, TX
Josh was very knowledgeable and a pleasure to have working on our AC system.
Jeremy V.
Performed maintenance and cleaned out drain.
Ruben N.
Performed maintenance on one system and educated the homeowner about her system
Jeremy V.
Installed surge protectors
Ruben N.
Performed a quality check on new system change out
Jeremy V.
Performed seasonal maintenance on the ac unit
Ruben N.
Checked two systems for homeowner and educated him on his equipment.
Ruben N.
Performed a maintenance on one system and installed surge protection.
Jeremy V.
Added a water safety switch to the system
Ruben N.
Checked operation of one system. Found the reason it was not cooling and gave the homeowner options on repair. I repaired the system and signed the homeowner up with a maintenance membership. I performed the first maintenance while on site.
Ruben N.
Came out on a warranty call to check why the system was not cooling properly. I found the problem and corrected it and verified the system was cooling and to customer satisfaction before leaving.
Jeremy V.
Repaired ac unit
Jeremy V.
Cleaned out the evap drain line
Jeremy V.
Inspected unit
Jeremy V.
Repaired a/c unit
Jeremy V.
Inspected unit
Jeremy V.
Ac maintenance
Ruben N.
Performed a quality check on new system change out.
Ruben N.
Checked the operation of one system and answered the homeowners questions
Ruben N.
Came out to perform a maintenance but found the system had failed because the TXV was not the correct one. It was a r-22 on a 410a system. I gave the homeowner options on repair. I set an appointment with the comfort advisor per homeowner request to give options on replacement due to the age and condition on the entire system.
Ruben N.
Came out on a warranty call. I found the primary drain was clogged and a very dirty filter. I cleared the drain and advised the homeowner to replace the filter. He did not have any for me to change for him at this time. I verified the system is operating normal before leaving.
Ruben N.
Found a stuck Contactor at the condenser causing the system freeze because there was no longer a demand for cool so the blower would stop. I replaced the contactor and checked the operation of the entire system. Left system operating in cool mode.
Ruben N.
Installed a new TXV for upstairs system. Verified there are no leaks and I pulled a deep vacuum. Make sure system was operating in cooling mode before leaving.
Ruben N.
System not cooling. I found a failed capacitor. I replaced the capacitor and tested the operation of the system. Left with system operating in cool mode.
Ruben N.
Came out to give a second opinion on downstairs system. Gave homeowner options on repairs.
Penny S.
Weekend call. Repair performed on service call.
Ruben N.
Found heat pump staying in heat mode due to a broken reversing valve wire. After fixing the connection I tested the system and verified that the system is operating correctly
Stephen M.
Replaced condenser fan motor and cleaned 90% stopped up condenser coil! Unit runs great now!
Ruben N.
Came out to diagnose why the thermostat was blank. I found a failed thermostat so I bypassed it to check the operation of the entire system.
Ruben N.
Came back to install a new thermostat and remote sensor. After installing components I verified that they were working properly.
Ruben N.
Performed a quality check on a new system change out. Made sure that the homeowner was happy with her new system and that I answered all her questions.
