Local Reviews
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Great
Penny - Granbury, TX
James found and took care of a problem we could not see. Rodents had chewed wires and he repaired the problem as well as giving us tips on how to stop the rodent activity.
Gail
Gail - Fort Worth, TX
Great service
Good service
Erik - Fort Worth, TX
Very good
Great service
Jodi - Fort Worth, TX
Great service
Jaci - Arlington, TX
I love working with them! After 3 AC companies told me I needed a costly system. They got me cool again at a fraction of the price!
James Wheeler does it again!
Kenneth - Fort Worth, TX
This is the second time that I’ve had Mr. Wheeler and he has been nothing but top notch. He’s friendly, courteous and genuinely wants to resolve his customer’s issue. Additionally, he tries to educate the customer to help the home owner prevent issues from reoccurring. Mr. Wheeler represents Comfort Masters well.
Terrific experience. We are very happy!
Patricia - Fort Worth, TX
This company is first rate! First we met Stephen Moore, the owner. He was extremely knowledgeable and extremely helpful in leading us to the right decision. Today, when we detected a slight problem with the new system, James Wheeler was at our door in little over an hour. Problem solved, together with lots of straightforward advice about operation and maintenance. James is enormously well prepared and direct in his approach. A real joy to work with him. This is by no means our first experience of system replacement, but these guys are the best we have seen in 40 years of home ownership.
Very Happy!
Debbie - Bedford, TX
Great tech. Fixed the problem in two hours.
COULDN'T FIND A BETTER A/C TECHNICIAN IF I TRIED
Sylvia - Fort Worth, TX
James is extremely knowledgeable. A problem occurred and he pursued all avenues until it was resolved. He is honest and trustworthy which means a lot to me.
Excellent
Claudia - Saginaw, TX
Excellent. Very prompt and friendly. Very good service thank you
Great Service
LB - Fort Worth, TX
I’ve been very pleased with ComfortMasters’ flexibility with scheduling - Trisha is a delight to work with. Also pleased with James who did service call and explained everything done in detail.
Knowledgeable technician
Mary - Fort Worth, TX
Great Service
Wendy - Roanoke, TX
Great service, fair price
Denise - Arlington, TX
We continue to be impressed with Comfort Master. They’re reliable, efficient, and get the job done right the first time.
Excellent Service
Judy - Arlington, TX
I had a new Trane air conditioner installed 2 weeks ago. The customer service was professional and James was quite knowledgeable and well trained in the brand. The installers were on time, polite and trustworthy. I went to work and left them there to do the job. They locked up when they were done and I came home to an amazing experience. My house was noticeably cool, quiet and comfortable. Also, James did a follow up quality check afterwards and instructed me on the control panel which I find easy to use and program. I'm a happy customer!
James W.
Performed cooling maintenance. Found 2 issues with system. Both caused by rodents and therefore, unfortunately not covered by manufacturer warranty. There was chewed up control wire. I removed bare wire from circuit and resrcured wires with wire nuts then insulated with electrical tape. The compressors run capacitor had also been shorted across both terminals burning the lugs and causing it’s premature failure and also removed the rodent from the equation. The rest of the system is operating exactly as intended.
James W.
Performed cooling maintenance. Found 2 issues with system. Both caused by rodents and therefore, unfortunately not covered by manufacturer warranty. There was chewed up control wire. I removed bare wire from circuit and resrcured wires with wire nuts then insulated with electrical tape. The compressors run capacitor had also been shorted across both terminals burning the lugs and causing it’s premature failure and also removed the rodent from the equation. The rest of the system is operating exactly as intended.
James W.
James W.
James W.
Performed quality check
James W.
Cleared primary drain line
James W.
Replaced condenser fan motor
James W.
System was not operational upon arrival. Started system that had been turned off since last night. Unit immediately started to freeze up.we t in attic to inspect blower found a bad 40 mfd fan capacitor. Installed new capacitor, performed amp draws on blower, and closed up furnace. Went back to outdoor unit, restored power and continued diagnosis. The head pressure on system was extremely high so I inspected out door coil and found it to be restricted. I washed both the upstairs and downstairs outdoor units. The head pressure went back to normal manufacture operating specifications. System is cooling as intended. Repair could have been avoided with routine maintenance.
James W.
Coil is frozen from dirty air filter
James W.
Performed first maintenance of standard membership. Washed condenser coils took amp draws on compressor. Condenser fan motor and indoor blower motor. Monitored refrigerant levels. Found leak in condenser coil under 2 year part and labor replace compressor a condenser coil
James W.
Adjusted airflow settings on Trane xv80 furnace. Trimmed charge as well
James W.
Adressed condensating issue at vents
James W.
Upon arrival system was not cooling. Found unit to be 5 lbs low on R-410a. Upon receiving authorization I commenced with a leak search with calibrated CPS leak seaker. Found leak in evap coil in attic. Coil should be under warranty with Armstrong air waiting to here back from Locke supply.
James W.
Installed dual run capacitor an added 3 lbs of r22
James W.
on arrival outdoor unit was not operational from a bad dual run capacitor. Replaced a 60*5 mfd dual run capacitor. As well as a contactor that was burnt and pitted. Had to run water hose over compressor to take it out of thermal overload. Condenser coils were slightly restricted so I rinsed them out as well
James W.
Performed 3 system cooling tune up on 18 year old Trane gas split systems. Thoroughly washed condenser coils. Took amp draws on condenser fan motors, compressors, and indoor blower motors. Changed air filters. Checked capacitors and contactors. Monitored refrigerant levels. All three systems had mechanical issues:
Chris O.
Training a plumbing company on Link Right local
James W.
Reset breaker that had been tripped from previous thunderstorms. Checked unit fully and found no other issues
James W.
James W.
Performed cooling maintenance first maintenance of agreement checked amp draw on compressor condenser fan motor and indoor blower motor. Checked both capacitors, expected electrical wiring. Monitored refrigerant levels and washed outdoor coil‘s. Signed up memberships. Fixed over heated we’re and burnt wire nut in box in attic found after I popped fuse in high voltage
Stephen M.
Working on the Air Conditioning
James W.
Unit was not operating upon arrival. I powered on the unit and found blower belt to be extremely looses. Tightened belt and powered back on unit. When I hooked up my gauges I found system to be completely flat. I pressurized System with 1 lb of r410a and found leak almost immediately. The leak is visible and audible. I confirmed it with my calibrated CPS refrigerant leak detector. ( video attached) . Leak needs to be welded and a deep vacuum must be pulled to remove all moisture and contamination introduced to system from hole in copper hot gas discharge line. Then will need to be recharged with 9.4 lbs of r410a plus the other pound from leak search. Will also replace belt on blower motor.. Above work has been performed and systems cooling as intended.
James W.
Unit was not removing heat due to restricted condenser coils. Causing unit to satisfy and then come right back on. Not properly removing heat from residence . Thoroughly washed condenser coils. Checked charge and took amp draws on condenser fan motor and compressor. System is cooling as intended.
James W.
Performed 2 system cooling maintenance on 2 year old Goodman systems. Washed condenser coils. Checked capacitor and inspected electrical system. Monitored refrigerant levels. Performed amp draws on compressor, condenser fan, and indoor blower motor. Cleared drains.
James W.
Performed cooling maintenance on new Trane zones system we installed last year. Checked amp draws on condenser fan motor, compressor, and indoor blower motor. Cleared drains. Changed filter, and monitored refrigerant levels system is cooling as intended.
James W.
Programmed tstat reset breaker
James W.
Performed cooling maintenance on new install from last year. Adjusted fan speed, trimmed charge. Washed condenser coils. Took amp draws on draws on condenser fan motor and compressor. System is cooling as intended.
James W.
Performed cooling maintenance
James W.
Performed cooling maintenance
